Right to development and emotional exhaustion: The case of healthcare institutions in Turkey


Bilge M. E., KARASU R., Ibrahim M. A. K.

UUM Journal of Legal Studies, vol.10, no.2, pp.157-182, 2019 (Scopus) identifier

  • Publication Type: Article / Article
  • Volume: 10 Issue: 2
  • Publication Date: 2019
  • Journal Name: UUM Journal of Legal Studies
  • Journal Indexes: Scopus
  • Page Numbers: pp.157-182
  • Keywords: Burnout, Emotional exhaustion, Medical and healthcare law, Right to development
  • Ankara University Affiliated: Yes

Abstract

© 2019 Universiti Utara Malaysia Press.The right to development has a significant impact on a person. This right to development encompasses economic, social, cultural, and political development and it encourages individuals to participate actively in all four aspects of development. Although the scope is wide, with the individual, being the central subject of development, this study focuses on the right to development of healthcare professionals specifically on doctors and nurses. This study assessed the right to development of healthcare staff by considering their work conditions and other demographic characteristics. Significant fieldwork covering 20 healthcare institutions in three cities of Turkey was successfully conducted in the implementation of regulations regarding the right to development. This fieldwork used Maslach Burnout Inventory (MBI) for data collection. This article assessed the emotional exhaustion of 185 healthcare workers via SPSS program. The analysis found that educational status and type of healthcare institution had an effect on emotional exhaustion while other demographic characteristics such as work experience, annual income or city of residence had no effect on the emotional exhaustion of healthcare professionals. In view of the results of this fieldwork, the correlation between emotional exhaustion and the right to development was discussed. The findings revealed that fear of aggression, lack of sufficient training, defamation or mobbing by senior doctors were potential adverse effects which caused emotional exhaustion among healthcare workers. To alleviate emotional exhaustion caused by work, institutions are advised to provide ongoing training or implement a sustainable method(s) for reducing patient burden and workload. Last but not least, as a sustainable solution, a nationwide precise legal monitoring mechanism covering both public and private, ordinary and university healthcare institutions is firmly recommended to be created for the prevention of infringement on the right to development of medical staff.