Bureaucracy at scale: profiling organizational attitudes in Türkiye's Ministry of National Education


Daşcı Sönmez E., Gokmenoglu T.

PUBLIC MONEY & MANAGEMENT, 2025 (SSCI, Scopus) identifier

  • Yayın Türü: Makale / Tam Makale
  • Basım Tarihi: 2025
  • Doi Numarası: 10.1080/09540962.2025.2579830
  • Dergi Adı: PUBLIC MONEY & MANAGEMENT
  • Derginin Tarandığı İndeksler: Social Sciences Citation Index (SSCI), Scopus, IBZ Online, International Bibliography of Social Sciences, Periodicals Index Online, ABI/INFORM, Business Source Elite, Business Source Premier, Political Science Complete, Public Administration Abstracts, Public Affairs Index
  • Ankara Üniversitesi Adresli: Evet

Özet

This study offers evidence-based insights into how employees experience centralized governance in large-scale public education systems. The findings suggest that, even in rigid bureaucracies, positive attitudes can be maintained when role clarity, alignment with institutional goals, and emotional engagement are present. However, disparities in satisfaction and motivation-especially concerning compensation and gender equity-highlight the need for more inclusive leadership and strategic human resources policies. This article is particularly relevant for senior education administrators, organizational psychologists, and public sector policy-makers working in highly centralized or top-down governance models. It offers practical implications for enhancing employee morale and institutional performance in national education systems facing challenges related to workforce retention and motivation. As one of the world's largest centralized public bureaucracies, T & uuml;rkiye's Ministry of National Education (MoNE) employs over a million individuals. This study presents a comprehensive attitudinal profile of MoNE's internal stakeholders, based on a large-scale survey of 94,747 participants. Results show high levels of job satisfaction, commitment, and motivation overall, with significant differences by gender, duty type, and years of service, but not by location. The findings highlight the interaction between demographic and positional variables and centralized governance. Implications underline the importance of inclusive leadership, equitable compensation, and enhanced communication to foster workforce engagement and performance.