İşgörenlerin Yapay Zekâ Algısında Teknostres Faktörlerinin Rolü: Meydan Okuma-Engel Stresi Modeli Çerçevesinde Bir Değerlendirme
Ankara Üniversitesi SBF Dergisi,, cilt.81, sa.3, ss.1-23, 2026 (TRDizin)
- Yayın Türü: Makale / Tam Makale
- Cilt numarası: 81 Sayı: 3
- Basım Tarihi: 2026
- Doi Numarası: 10.33630/ausbf.1816388
- Dergi Adı: Ankara Üniversitesi SBF Dergisi,
- Derginin Tarandığı İndeksler: TR DİZİN (ULAKBİM)
- Sayfa Sayıları: ss.1-23
- Açık Arşiv Koleksiyonu: AVESİS Açık Erişim Koleksiyonu
- Ankara Üniversitesi Adresli: Evet
Özet
The rapid integration of artificial intelligence (AI) technologies into business processes profoundly affects employees' technostress perceptions. This study aims to comprehensively examine AI-driven technostress elements in the IT sector and analyze their challenge and hindrance effects on work behaviors through an integrated model. Adopting a qualitative research design, semi-structured in-depth interviews were conducted with professionals in Techno-parks. The primary data obtained were systematically analyzed using MAXQDA software. The findings reveal that AI usage exerts a "double-edged sword" effect. AI acts as a challenge technostress source that enhances work performance through "usefulness, time-saving, and highquality work output". Conversely, factors like "unreliability, over-reliance, and techno-insecurity" transform into hindrance stress sources that trigger a loss of autonomy and anxiety. This study contributes a robust theoretical foundation to the literature by redefining elements.