INTERNATIONAL JOURNAL OF HUMAN-COMPUTER INTERACTION, cilt.1, sa.1, ss.1-18, 2025 (SCI-Expanded, SSCI, Scopus)
This study analyzes a holographic digital zoo experience through the PACT model(People, Activities, Context, Technologies). A descriptive research design was used,and qualitative data were collected. Nineteen young adults familiar with technology,visited a digital zoo and evaluated their experiences. The results reveal that althoughdigital representations of nature hold potential for raising environmental awarenessand supporting education as an alternative to traditional zoos, technological innov-ation alone is not sufficient. The digital zoo displayed major shortcomings in visualresolution, multisensory integration, interaction, and spatial design. Furthermore, mis-matches with user expectations, lack of age-appropriate content delivery, and physicalaccessibility issues negatively affected the overall experience. These factors weakenedlearning outcomes, emotional connection, and user engagement. In conclusion, a suc-cessful digital nature experience requires technological infrastructure to be combinedwith a human-centered and holistic design that responds to user needs and environ-mental contexts