Job satisfaction and stress in a group of health personnel

Sahin N., Durak Batıgün A.

TURK PSIKOLOJI DERGISI, vol.12, no.39, pp.57-73, 1997 (SSCI) identifier

  • Publication Type: Article / Article
  • Volume: 12 Issue: 39
  • Publication Date: 1997
  • Journal Indexes: Social Sciences Citation Index (SSCI), Scopus
  • Page Numbers: pp.57-73
  • Keywords: health service personnel, job satisfaction, stress, PROFESSIONS, RESIDENTS, APPRAISAL
  • Ankara University Affiliated: Yes


The aim of this research is to study a group of health service personnel in a private university hospital, in terms of there job satisfaction, stress related daily events, stress symptoms and vulnerability level. The sample, consisted of 266 physicians, nurses and other staff were tested on four different scales (a job satisfaction scale, a stress-related events scale, a stress-symptom scale, and a vulnerability scale). Comparison among different professional groups, identified nurses as the most vulnerable group to stress with greatest amount of distress and related symptoms. It was also found that independent of their work unit/department those who were in contact with the patients had significantly more stress related symptoms than those who were not in direct contact with the patients. Administrative policy was the most important predictor of job satisfaction, whereas salary was a relatively less important variable in predicting job satisfaction. The results were consistent with those reported in the literature.